About Dana Walden Jewelry
- Meet your designers
- Dana & Rad's journey into fine jewelry design
- Our commitment to ethical design & responsibly mined diamonds
Fabrication, Repairs, Shipping, etc.
Cleaning & Maintenance
- Lifetime Warranty
- How to care for your micro-pavé jewelry
- How to clean and care for your engagement ring
Q - What is your turnaround time for engagement rings?
A - Our ready to ship engagement rings can be shipped out (or picked up at our NYC studio) within 2-3 business days. If we have to resize the ring for you, it will be ready in approx. 10 business days. Our special order engagement rings require 3-4 weeks for fabrication, as they are custom made to order, especially for you. Read more.
Q - I need my ring sooner. Can you expedite my order?
A - We offer rush services for most engagement rings for an additional fee. Send us an email (email@example.com) with the ring you’re interested in, as well as your deadline for an estimate.We'll try our very best to accommodate your deadline.
Q - Can you reset my heirloom or independently sourced diamonds into a DW setting?
A - Sure! There is a vetting process which involves Dana seeing your stone in person and approving it. In general, your diamond must be 0.50ct or above, though we will sometimes make exceptions depending on the exact carat size and condition of your stone. Send us an email with your diamond specs and the setting you’d like, and we will follow up with a rough price quote and next steps. Read more.
Q - Where is your jewelry made?
A - All of our jewelry is handmade by artisans, from start to finish, in our NYC workshop, located in midtown Manhattan. The only exception is when Dana occasionally feels like getting his hands dirty and he makes a few pieces himself in his private Brooklyn workshop!
Q - How are your gemstones and metals sourced?
Our diamonds and gems are all ethically sourced and all of the precious metals we use are recycled. All of them. This is very important to us. We’ve been working with a small network of diamond and gem dealers over the past 14 years, all of whom are known for having the finest goods and the most ethical sourcing. We believe that keeping a tight network and maintaining uncompromising standards are tantamount to providing our clients with a superior product that they can feel good about wearing.
All of our diamonds are certified conflict free via the Kimberley Process. If you would like us to go a step further with regard to traceability, we can also custom source a Canadian diamond for you, upon request. You can also consider lab-created diamonds. Read more.
Q - What's the difference between a natural diamond and a lab-grown diamond?
Mostly "where they're formed" (in the earth vs. in a lab pipe) and "the price." One thing to know: lab-growns are not fake; this is a common misconception. Lab-grown diamonds are chemically identical to natural diamonds, but there are some other core distinctions you should be aware of. Read more.
Q - What's the difference between platinum and white gold?
Platinum is one the most durable of all white metals. Regardless of the alloy, platinum is considered hypo-allergenic and it is much more rare and precious than gold is, making it the perfect counterpart for diamonds and the perfect material for an heirloom that will stand the test of time. Meanwhile, gold is naturally yellow and must be mixed with nickel or palladium, plus copper and zinc for white gold to achieve its signature color. According to the Gemological Institute of America (GIA), people who are allergic to nickel should avoid white gold which is likely to be alloyed with this metal. Read more.