Rings with micro-pavé are extremely delicate because we're essentially manipulating very small bits of metal around tiny diamonds. We've worked for years to perfect our ratio of stone-to-metal, creating rings that are seamless and delicate, yet strong and secure. That said, our micro-pavé diamond rings are still more delicate than rings without diamonds. These pieces require a lighter touch, paired with a realistic understanding of care and maintenance —part of this understanding is knowing that your small diamonds will likely have to be replaced from time to time. It's difficult to gage how often each client will need a diamond replacement because every person wears their jewelry differently; there is however, a direct correlation between how clean your keep your jewelry (and how well you follow our care instructions) and how often you need repairs. Some of our clients have had DWB rings for over 10 years without ever needing a diamond replacement or repair, while other clients request biannual repairs. Regardless of where you fall on the spectrum, it's important that you work with a designer that is honest and will partner with you for the lifetime of your ring. This ensures that your special jewel will continue to be worked on by the very artisans that created it. We promise to be as transparent as possible with you, and to always charge a fair & nominal fee for repairs/maintenance, etc.
Should you loose one of the small diamonds (under 2mm) in your DW creation, we will replace the first one for free. After that, we will charge you a nominal fee for each diamond you loose (starting at $150 in most cases; pricing subject to change).
ENGAGEMENT RING CARE
Stone setting techniques have remained largely unchanged for hundreds of years. In essence, we are manipulating precious metal over and around gemstones in a way that balances their security and visibility. While our engagement rings are handcrafted to endure generations, they are not indestructible. Following the care instructions below will help you keep your engagement ring secure and beautiful for years to come.
- Do make sure your engagement ring is the last thing you put on in the morning and the first thing you take off in the evening
- Do store your engagement ring in your DWB ring box after wear
- Do Not wear your engagement ring during activities that may expose it to chemicals or a hard blow (i.e. sports, gardening, cleaning, etc.)
- Do Not remove your ring by pulling at the center stone, which will weaken the prongs/setting over time; gently slide it off from the base instead
- Do Not wear your engagement ring while swimming or showering, as your fingers shrink in water
- Do Not wear your engagement ring while applying lotions, creams or make-up, as this will lead to a dulling build-up on your ring
CLEANING YOUR RING AT HOME
You can clean your ring at home by mixing warm water with a few drops of dish washing liquid in a small bowl. Let your ring soak for one minute. Using a very soft toothbrush (a baby toothbrush is best), gently brush behind the stone where grime can collect. Do not brush the face of your ring, as you may accidentally loosen prongs in the process. Rinse your ring thoroughly and pat to dry with a clean lint-free cloth. If you have an emerald engagement ring (which is inherently more fragile), be sure to soak your ring for 1 minute only and never use an ultra-sonic cleaner on your ring.
Every Dana Walden Bridal client receives 1 complimentary professional grade cleaning per year. The process involves a thorough ultra-sonic cleaning and steam clean that will leave your engagement ring squeaky clean and sparkly. If we find that your engagement ring is in need of repair or prong tightening during the cleaning process, we will contact you via email with the details of your repair and the associated costs. If you'd like to schedule an engagement ring cleaning, simply send an email to firstname.lastname@example.org
with your request. A member of our team will schedule you with a 15 minute window to drop off your ring, as well as a 15 minute window to pick up your cleaned ring. We will need to keep your engagement ring for approx. 7 business days. If you've already taken advantage of your annual engagement ring cleaning and would like an additional one, the price is $60 per cleaning and will include a complimentary metal polish.