So you've already read our instructions on how to clean your ring at home, but you'd like a professional level cleaning by one of our artisans. We're happy to help!
Every Dana Walden Bridal client receives 1 complimentary professional grade cleaning per year. The process involves a thorough ultra-sonic cleaning and steam clean that will leave your engagement ring squeaky clean and sparkly. If we find that your engagement ring is in need of repair or prong tightening during the cleaning process, we will contact you via email with the details of your repair and the associated costs.
If you'd like to schedule an engagement ring cleaning, simply send an email to firstname.lastname@example.org with your request. A member of our team will schedule you with a 15 minute window to drop off your ring, as well as a 15 minute window to pick up your cleaned ring. We will need to keep your engagement ring for approx. 7 business days.
If you've already taken advantage of your annual engagement ring cleaning and would like an additional one, the price is $60 per cleaning and will include a complimentary metal polish.
*Please be advised that our free cleaning service is at your own risk. If we find that your ring is need of repair during cleaning (i.e. loose prongs, missing diamonds, etc.), we will send you an email with a description and price quote for the repair(s). Sometimes small diamonds will come loose during cleanings because of excess dirt build-up and/or worn prongs—if this happens, we will notify you immediately and there will be a repair fee for replacing and re-setting these diamonds.